After our focus on Siemens’ online co-creation initiatives, where the focus seems to be on co-creating the future cities together, let’s have a look an another engineering giant: General Electric. GE is a very powerful brand, it ranked 5th in the last Interbrand ranking, but its position towards opening its business seems quite ambiguous to me. As you’ll read after the break, GE’s business is a particular (and diverse) one. Exactly like Siemens, GE has grown into a multi-activity conglomerate with a wide diversity of businesses, from which not everything can be opened-up somehow. Let’s have a look at how GE engaged in co-creation initiatives via the internet.
Tag / co-creation
One company, different platforms (Part 5) Unilever manages co-creation for its various brands
In the previous posts of this series (about Danone, Heineken, Coca-Cola and Siemens), I used the expression “One brand, different platforms” to talk about brands’ online co-creation efforts. This time, it’s more appropriate to say “One company, different platforms“, because Unilever is not really a brand for the general public, much more known are brands like Axe, Sunsilk, Becel or Knorr. Well all of these brands have engaged in a form of co-creation in a way… and here’s how.
Crowdsourcing is a lot less anxiogenic than actual co-creation – Bernard Cova’s critical and insightful perspective

When you think about co-creation litterature, depending on what type of litterature you read, you might think of academic publications like SD-Logic or Co-Creation Experiences, or you might think about business publications like The Future of Competition or The Power of Co-Creation. These types of publications are not opposed to one another, rather are they complementary in the emergence of trends, says Bernard Cova, professor at Euromed Management Marseille. According to him, there is a general pattern of amplification in consumer research: post-modern sociologists like Michel de Certeau describe general consumption trends, marketing-sociologists (or socio-marketers) like Patricia Seybold illustrate these trends with updated examples and approaches, and new marketing propagators like Venkat Ramaswamy spread the word to broader audiences like the mass media and business (Cova & Cova, 2009). I recently spoke to Bernard Cova about his view of co-creation. Continue reading →
When co-creation turns sour: upset co-creators and deceiving results
A couple of weeks ago, I attended an interesting conference by Geoff Mulgan about social innovation. Before leaving, I briefly asked him what he thought about the Open Innovation pendant of social innovation, and he replied in substance that “it’s an interesting approach, but it hasn’t made its proofs on the large scale. Also, there nothing out there about failed co-creative initiatives, which is nots“. And indeed, there’s not a lot of self-criticism among co-creation / crowdsourcing / open innovation actors, which – I think – would be a wise and healthy initiative. Before waiting this to happen, let’s take a look at some unfortunate initiatives… and see how these cases can improve co-creation efforts. Continue reading →
Academic representations of crowdsourcing, co-creation and open innovation
As part of my work as a PhD student, I read lots of papers about open innovation and/or participative marketing. These papers are highly interesting but, I must admit, sometimes a little repelling with huge chunks of texts, references and citations. Visualizations of the described phenomena are greatly helpful to understand some of this information… I thought it would be interesting to gather a couple of visualizations of my research interests: crowdsourcing, co-creation and open innovation in a blog post ! This is not only quite entertaining, but might help people out there find new sources. Here we go… [this post was last updated on October 6th 2015] Continue reading →
One brand, different platforms (Part 4) Siemens wants people to reinvent cities
After Danone, Heineken and Coca-Cola, who all have fairly different approches to engage consumers via de internet, this post is about the German conglomerate Siemens. Siemens does A LOT of things: from consumer products to communication networks, from healthcare to financial solutions, from lighting to hearing solutions… quite a lot of potential to co-create upon! Siemens sttarted with an internal knowledge management system called ShareNet in 2002, let’s now have a look at how Siemens pilots its innovation efforts by opening up to external knowlegde.
With the b’Twin Lab, Oxylane launches its first branded co-creation platform (dedicated to cycling)

The b'Twin club of riders, which is accessible on the web and on smartphones, now has it's co-creation pendant du fuel innovation
The Oxylane group, (still) known as Décathlon, is one of the most innovative actors in sports, whether it is in designing, engineering and retailing great products that appeal to a large market. Led by designers such as Philippe Picaud, the French manufacturer and retailer not only innovates with very popular products, but they also succeeded in building private brands with a strong identity and high appeal. Today, “Oxylane’s global strategy is to open up the innovation process towards those who do sports and use all these products in their practice“, told me Sylvain Venant, Brand Innovation Manager for b’Twin (the cycling brand of Oxylane). A first step had been taken with the creation of a b’Twin Village in the north of France in November 2010: it’s a venue that could be described as a mixture between a shop, a design center and playing field, where customers meet and interact with product managers and designers (and, of course, salespeople!). Now, a second step is the opening of a dedicated co-creation space called b’Twin Lab. Continue reading →



